Leadership Performance and Emotional Intelligence – A Study on Human Resource Management

Abstract

The ability to identify and understand emotions, as well as its impact on behaviour and attitudes, is referred to as emotional intelligence. Those with a high level of emotional intelligence are aware of their own feelings as well as the emotions of others with whom they interact. Emotional intelligence entails being aware of and sensitive to the emotions of others, as well as the capacity to intuitively assist higher performance based on this understanding. Open communication, teamwork, and mutual respect between employees and their bosses define the modern workplace. Managers with emotional intelligence are better able to comprehend and motivate the individuals they supervise. Emotional intelligence has a significant impact on a manager's self-development and leadership abilities. Practicing activities that promote EI behaviour has good consequences that may be seen and evaluated in terms of increased productivity. Its influence can be seen in the development of positive relationships and the emotional commitment of employees. At a higher level, this builds organisational culture, sharpens resilience, and stretches flexibility, all of which result in a stronger competitive edge in the market in the long run. An empirical investigation of emotional intelligence characteristics such as self-awareness, self-regulation, motivation, empathy, and the EI scale among IT industry leadership HR people is presented in this study.