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http://localhost:8080/xmlui/handle/123456789/1231| Title: | EFFECT OF SERVICE QUALITY ON SATISFACTION AND WORD-OF-MOUTH: SMALL SCALE INDUSTRIES AND THEIR COMMERCIAL BANKS IN TAMIL NADU |
| Authors: | Dr. H. Kavitha, Dr. R. Gopinath |
| Keywords: | SERVQUAL, Satisfaction WOM, Small Scale Industry |
| Issue Date: | 8-Aug-2023 |
| URI: | http://localhost:8080/xmlui/handle/123456789/1231 |
| ISSN: | 0976-6510 |
| Appears in Collections: | Department of Commerce and Financial Studies |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| IJM_11_11_288 (1).pdf | 248.93 kB | Adobe PDF | View/Open |
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